Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Amwa Sati Maa Family Store.

This Shipping Policy explains how orders are processed and delivered.

Order Processing

* Orders are usually processed within 1–3 business days after successful order confirmation.
* Orders placed on Sundays or public holidays may be processed on the next working day.
* During sales, festivals, or high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery time:

* Uttar Pradesh: 2–7 business days
* Other States: 4–10 business days
* Remote Locations: 5–15 business days

Delivery times are estimates and may vary depending on courier services, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

* Shipping charges, if applicable, will be displayed during checkout.
* Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

Once your order is shipped, tracking details will be shared through SMS, WhatsApp, Email, or the courier tracking system, where available.

Incorrect Address

Customers are responsible for providing the correct shipping address and contact details.

Amwa Sati Maa Family Store shall not be responsible for delays or delivery failures caused by incorrect information provided by the customer.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

* Courier partner issues
* Weather conditions
* Public holidays
* Natural disasters
* Remote area delivery restrictions

Such delays are beyond our control.

Damaged Package

If the package appears damaged at the time of delivery, customers are requested to record an unboxing video and contact us within 48 hours of receiving the order.

Contact Information

Amwa Sati Maa Family Store

📞 Phone: +91 7565065641

📧 Email: asmfamilystore@gmail.com

🌐 Website: amwasatimaafamily.store